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Library and Resident Service Advisors

The Royal Borough of Windsor & Maidenhead

Published
09-01-2018
Contact
The Royal Borough of Windsor & Maidenhead
01628 683888
Practical information
Published:
09-01-2018
Expires:
06-02-2018
Job id:
LJA-54375201
Job type:
Full-time
Part-time
Job sector:
Public Sector

THE ROYAL BOROUGH OF WINDSOR & MAIDENHEAD

Library and Resident Service Advisors

£18,698 £21,441 pa, pro rata

Full-time, part-time (between 5 28 hours per week) and weekend only Permanent and fixed-term contract

Ref: CP0161-1801

We have a number of very exciting opportunities in the Library and Resident Services Face-to-Face Contact Team. We are looking for candidates with excellent customer care skills along with an interest in books and reading. You will be delivering frontline services to library and council customers, serving and assisting visitors to the libraries and service hubs, joining new members, shelving returned items and assisting with a range of council and other information enquiries.

You will need sufficient skill to promote use of and assist customers with using digital channels and IT facilities. The role also includes housekeeping and admin duties.

All roles require the ability to work at any library location across the Borough, including in a single staffing capacity. Weekend and evening working is required on a rota basis. The scope of the work is physical in nature with staff required to remain on their feet for long periods of time. Flexibility is essential.

All posts include some weekend and evening working.

The council is set in a major tourism area with tourist attractions including Windsor Castle, Legoland and Ascot Racecourse and with the Royal Family on the doorstep, the borough will be playing a major part in the Royal Wedding next year.

For an informal discussion about the posts please contact Avril Heaney, Team Leader on 01628 796973, or Angela Gallacher, Service Lead on 01628 685641.

Closing date: 28 January 2018

TO APPLY...

Visit www.rbwm.gov.uk and click on jobs and careers.

Alternatively, email jobs@rbwm.gov.uk or telephone our Recruitment Line on 01628 683888 quoting the post reference number. Please dont send CVs, only RBWM application forms will be considered.

These posts are subject to an enhanced DBS check. We value diversity and welcome applications from all sections of the community.

Apply now

Share this job

Contact
The Royal Borough of Windsor & Maidenhead
01628 683888
Practical information
Published:
09-01-2018
Expires:
06-02-2018
Job id:
LJA-54375201
Job type:
Full-time
Part-time
Job sector:
Public Sector
Location