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Guest Services Night Manager

Sunningdale, Ascot, Berkshire

Published
15-10-2021
Contact
Practical information
Published:
15-10-2021
Expires:
29-10-2021
Job id:
LJA-82824311
Job type:
Full-time
Salary level
£28,000 - £28,919  per year
Job sector:
Hospitality, Hotel & Restaurant

Guest Services Night Manager

Ascot, Berkshire

£28,919 per annum

7pm – 7am - Full-time, Permanent (4 nights on, 4 nights off shift pattern)

YOU MUST BE ABLE TO DRIVE AND HAVE YOUR OWN TRANSPORT FOR THIS ROLE DUE TO THE LOCATION

Do you have experience working within a 5-star hotel environment? Are you a passionate hospitality professional? If so, this could be the perfect opportunity for you!

We are working in partnership with our client to recruit for an experienced Night Manager who is able to the lead the Front of House operation on a nightly basis in order to provide an outstanding guest experience. 

What’s in it for you? –

-       Company events 

-       Company pension

-       On-site parking

-       Sick pay

Key Responsibilities –

-       Oversee the nightly running of Front of House in order to ensure a smooth operation in all areas and ensuring guests receive seamless experiences.

-       Offer support and guidance to the team in order to ensure all team members work as one team.

-       Handle and oversee complaints ensuring appropriate action is taken to resolve these and ensure customer satisfaction. 

-       Ensure a lobby presence at all times.

-       Responsible for the training and performance of the team, ensuring this is carried out and monitored on a daily basis.

-       Daily reporting – nightly reports

-       Coordinate with all hotel departments by anticipating and communicating guests needs.

-       Daily Inspection of Front of House/Back Office areas and guest rooms.

Key Requirements –

-       Maintain professional image at all times. 

-       It is essential that you have worked in a 5-star hotel environment previously.

-       Opera experience 

-       Full and clean driving licence with your own transport.

-       You must live in the local area.

If this fantastic opportunity interests you, please apply today with an up-to-date CV and an RSD Recruitment Professional will be in contact!

By applying for this role, you are consenting for RSD Recruitment to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us at and we will respond to your query within 48 working hours. 

To view other great opportunities please check out our website or call us on for a confidential chat about upcoming opportunities. Follow RSD Recruitment on your favourite social networks – LinkedIn & Facebook

Apply now

Share this job

Contact
Practical information
Published:
15-10-2021
Expires:
29-10-2021
Job id:
LJA-82824311
Job type:
Full-time
Salary level
£28,000 - £28,919  per year
Job sector:
Hospitality, Hotel & Restaurant
Location