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Graduate Customer Representative

Reading, Berkshire

Published
13-12-2019
Contact
Practical information
Published:
13-12-2019
Expires:
27-12-2019
Job id:
LJA-78195852
Job type:
Full-time
Salary level
£25,000 - £40,000  per year
Job sector:
Senior Executive

Graduate Customer Representative
Location: Reading
Salary: Basic salary of £25,000 with OTE of £35,000 - £40,000 (dependent on experience)
REF: J9849:M4:GJ:GCR
Sector: Fintech/Tech

Working for an industry-leading Fintech company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion.

The Role: Graduate Customer Representative

As Graduate Customer Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners and the Product team. The successful candidate will be a personable problem-solver who is resourceful and highly organised. 

Providing company solutions, you will communicate with customers over the phone and via email and cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products. 

As Graduate Customer Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments. 

Graduate Customer Representative – what you get:  

Highly competitive basic salary of £25,000
OTE of £35,000 - £40,000 (dependent on experience)
Direct exposure to senior industry professionals from day one
Numerous progression opportunities within multiple functions of the business
Structured training programme in IT and Technical Sales
Pension contributions
Lucrative bonus/incentive schemes
Warm and inclusive work environment that includes a variety of social events
Candidate requirements:

Educated to degree level
Exemplary customer service skills over a variety of channels
Strong telephone manner
Developed administration abilities
Proficient in Microsoft Office and Salesforce (preferred but not required)
Next Steps:

If you require this job specification or to apply in an alternate format please visit the pareto website.

(Please note that due to the high volume of applications we receive we are unable to contact all applicants directly. If you haven’t heard from us within 28 days please consider your application to have been unsuccessful.)

Apply now

Share this job

Contact
Practical information
Published:
13-12-2019
Expires:
27-12-2019
Job id:
LJA-78195852
Job type:
Full-time
Salary level
£25,000 - £40,000  per year
Job sector:
Senior Executive
Location