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Assistant Hospitality Manager

Sunningdale, Ascot, Berkshire

Published
14-10-2021
Contact
Practical information
Published:
14-10-2021
Expires:
28-10-2021
Job id:
LJA-82818064
Job type:
Full-time
Salary level
£35,000 - £35,000  per year
Job sector:
Hospitality, Hotel & Restaurant

Job title: Assistant Hospitality Manager
Location: Ascot, Berkshire
Salary: £35,000 per annum
Permanent, Full Time

Our client is looking for an Assistant Hospitality Manager for an extremely prestigious venue in Ascot. This is a full time, permanent position.
  
Job role

Assist with the set-up of all the fine dining areas and private boxes in line with agreed SOP’s
Assist with the post racing breakdown of fine dining areas and boxes in line with agreed check lists and SOP’s
Liaise with Guest Services to ensure a seamless service is delivered to all clients
Undertake projects and ensure they are completed in the allotted timeframes
Work with all departments to share best practice across site
Work with the culinary team to ensure world class food is served consistently
Work with the cellar team to ensure the right mix and product offer is available
Assist with creating SOPs, ensuring they are deliverable and achievable
Co-ordinate the training of casual management and staff in conjunction with the Training Department
Accountabilities

Ensure that all areas under the boxes operation fully comply with the polices on Food Safety and Health & Safety and meet the standards set out within Safeguard audits
Work with the Hospitality Operations Manager to ensure all costs and expenditure are controlled in line with budget
Continually seek ways to enhance quality through innovation and cost efficacy by monitoring performance against existing standards and ensure that standards across the site are in accordance with the Service Level Agreement in place with the onsite Client
Manage the operation of the department to ensure that boxes are set up in a timely manner and to the required standard in line with our service offers
On operational days, ensure there is a tight control of the liquor on site and ensure that close down is done correctly, so stock can be tracked, and invoices raised appropriately
Develop strong relationships with boxholders and our onsite client
Manage any complaints or issues in a pro-active manner and put action plans in place to rectify and prevent future occurrence
Undertake duty management shifts as required to support the business
Work under tight deadline for new and on-going projects
Support the General Manager with CAPEX requests and ARL projects
Work on constantly updating and implementing SOPS’s across site
Develop a motivated, respectful, trusted and stable team by giving them clear direction, sharing information and employee involvement
Work with the culinary team to develop appropriate menu offers across the departments
Understand the KPI’s that are attached to the contract for Boxes and ensure they are met
Support other areas of the business as appropriate
Manage the boxes casual workforce for racedays and events   
Essential Experience

Operational knowledge, skills and experience in hospitality
Logistics sense for efficient set up and breakdown of events
Management of multiple Profit and Loss Accounts
Management of a large and diverse casual team
Client liaison
Excellent communication skills both upwards and downwards, internally and externally
Resilience to manage multiple tasks and prioritise importance
Self-motivated and able to work on own initiative within a team environment
Ability to interpret and utilise financial and commercial information
Experienced in using Microsoft Office
Good standard of literacy and numeracy   
Desirable Experience

IOSH managing safely qualification
CIEH Level 3 qualification
Private boxes site management
Experience in planning and management of large events

Apply now

Share this job

Contact
Practical information
Published:
14-10-2021
Expires:
28-10-2021
Job id:
LJA-82818064
Job type:
Full-time
Salary level
£35,000 - £35,000  per year
Job sector:
Hospitality, Hotel & Restaurant
Location