Company Description

WSH Restaurants is a unique collection of stunning restaurants, bars and one hotel based in the different locations around the UK, each with its own character, offering great hospitality through exceptional food and warm, skilful service.
We aim to be the very best and set ourselves incredibly high standards because we care passionately about our food, service, people and customers.

To create individual, world-class dining destinations, united in their unwavering standards of quality and service, and revered for their uniquely refined and relaxed ambience.

How? By being a destination employer, renowned for industry-leading career development, training, and mentorship - and translating that investment in people into a culture of pride, accountability and ultimately success.

The Braywood delivers a contemporary dining experience of the highest standard, with quality underpinning every touchpoint - from directional cuisine to exceptional service, to the understated luxury of our interiors.

Quality begins with a team that is passionate, motivated, and accountable – and that’s why we offer industry-leading training, development and mentorship, placing our people at the cutting edge of world-class hospitality, and equipping them with the skills to create a truly special experience for our guests.

Find out more about The Braywood by visiting our website: https://www.thebraywood.com/

Job Description

We are looking for an experienced and dedicated restaurant supervisors to assist the restaurant managers in the day to day running of the restaurant and deliver an exceptional service to customers.

Our supervisor role is perfect for an experienced waiter, who prides themselves on perfect product knowledge, giving excellent service, and connecting with each guest that they serve. We are looking for someone who can set an example to our other waiters, and help to nurture and train them to be the best they can be.

We ask for at least 1 year's experience working in a quality restaurant.

About the Supervisor role:

• Provide exceptional service to our guests
• To successfully participate in the delivery of all food and beverage services
• Take part in the setup of restaurant and events
• Nurture and develop new commis waiters
• Adhere to all company policies and departmental procedures/trainings
• Liaise with key people in all necessary areas of the business to ensure the provision of food and service is consistent and in line with menu/standards set by the managers
• Deal effectively and courteously with guest requests, and to refer them to the line manager, if necessary

Hours per week: 45

Qualifications

• Leaving Cert level education or above
• NVQ qualification or equivalent
• Ability to display a real passion for food, beverage and customer service
• Excellent communication and teamwork skills
• Exceptional attention to detail
• Hands on and proactive approach
• Able to work autonomously and as part of a team
• Excellent time management

Additional Information

WSH Restaurants has built a family-feel culture where we offer development and progression for all. In addition to that, we also offer a range of benefits including:

THE BENEFITS

• Complimentary meals during shifts
• Life Assurance
• Unrivalled opportunities for progression within the company.
• 28 days holiday, increasing with length of service.
• Recommend a friend scheme with great bonuses for individual referrals.
• Exclusive access to our HAPI scheme which offers everyday discounts including money off gym. memberships, travel, online shopping, gadgets and much more.
• Reward programmes, long service awards, employee recognition and performance incentives.
• Enrolment into workplace pension scheme
• Employee assistance programme and access to wellbeing hub.
• Cycle to Work Scheme

If you love providing great service and want to be part of a fantastic team, we'd love to hear from you!